Contact us
PHONE
+33 (0)4 67 50 17 80
HEAD OFFICES
22 Rue Romani, 34 170 Castelnau-le-Lez, France
STANDARD SUPPORT
Contact our Support Team
For our contract customers, our support team remains at your disposal for all your support requests or to answer your questions:
from Monday to Friday,
from 9:00 to 12:00,from 14:00 to 17:30
[Support] [New Request]
or
[Support] [My Support Folders] [New Request]
+33 (0) 8 06 11 00 34
EXTENDED SUPPORT
For our ‘Premium’ customers, the terms of access to Extended Support appear in your contract with your identification key.
NOUT SAS France
34 170 Castelnau-le-Lez
F.A.Q.
Frequently Asked Questions
How to move a field in a form?
- Use the “Customize” link at the bottom left of the form to display the list of fields in the form
- Select the line for the desired fields and move it with the small “” or “” arrows to the right of the list
- Save the changes
Where to find the “TeamViewer” remote tools
- Windows system
- MacOS System
Where is the SIMAX™ Solutions Webservice documentation?
SIMAX™ solutions are accessible through the NOUTOnline Service. Documentation is available at:
How do I know who owns a phone number written on a piece of paper?
- In the search box, enter the phone number
- Validate
SIMAX will then display all items containing this phone number
- Customer Card
- Supplier Sheet
- Contact Sheet
- …
How to find an element from its unique identifier?
In the example below, the element to be found is an “Item” with a unique identifier of “45984511714101”
Use the “Execute Action” in action box
- Enter: Modify item 0d45984511714101
- Validate
SIMAX then displays the sheet corresponding to the desired item.
Note the presence of the “0d” preceding the unique identifier to indicate to SIMAX that the following should be interpreted as a numeric integer and not as a string.
Find all our F.A.Q by consulting our Forum Spaces